Privacy, explained clearly.

This Privacy Policy explains how Behaviyour (“Behaviyour”, “we”, “us” or “our”) handles personal information when you visit our website or contact us about our services.

Behaviyour provides psychology and mental health services, practical learning programs, workshops and other psychology-related experiences.

This policy is intended to give you a clear understanding of the information we may receive, why we may use it, and the choices available to you.

We do not currently use a website contact form or require you to create an account to use the Behaviyour website.

If you choose to contact us, you may voluntarily provide information such as:

• Your name
• Your phone number
• Your email address
• Your general enquiry or reason for contacting us
• Information you choose to share about your circumstances, concerns, or support you are looking for
• Other information you voluntarily provide when communicating with our team

You are not required to share more personal information than is reasonably necessary for your enquiry. Please avoid sending unnecessary highly sensitive information through a general enquiry channel.

You may contact Behaviyour through communication channels linked from our website, including:

• Email
• Phone
• WhatsApp

Information shared through these channels may be received and handled by the Behaviyour team for the purpose of responding to your enquiry and providing appropriate assistance.

When you use an external service such as WhatsApp, that service may process information according to its own privacy policy and terms. Behaviyour does not control the privacy practices of those external platforms.

We may use information you provide to:

• Respond to your enquiry
• Understand what kind of support or service you are seeking
• Help arrange or coordinate an appointment or conversation
• Provide information about therapy, Practice Lab, workshops, partnerships or other relevant Behaviyour services
• Communicate with you about an ongoing enquiry or service
• Maintain appropriate business, administrative or legal records
• Meet applicable legal or regulatory obligations

We aim to use personal information only for purposes connected with the reason it was provided or for other purposes permitted by applicable law.

If you contact Behaviyour about therapy, you may choose to share information about your mental health, emotions, relationships, circumstances or other personal concerns.

Such information may be personal or sensitive in nature. We ask that you share only information that is reasonably necessary for the conversation or service you are seeking.

Information shared during therapy or professional services may also be subject to additional professional, clinical, contractual or legal requirements that apply to the relevant service.

This website privacy policy does not replace any specific consent, confidentiality or professional information that may be provided to you as part of a therapy or other professional service.

The Behaviyour website does not currently use Google Analytics, Google Tag Manager, advertising pixels, user accounts or an online payment system.

We may receive basic technical information that is necessary for the website and its hosting infrastructure to operate securely and reliably. This can include information such as browser, device, network or server-related information generated when a website is accessed.

Behaviyour also uses Google Search Console for website ownership, indexing and search performance purposes. Search Console is an administrative and search visibility service and is not used by Behaviyour as a visitor analytics or advertising system.

Our website may contain links to services operated by third parties, including WhatsApp and social media platforms.

When you follow one of these links or communicate through an external platform, your interaction may be governed by that platform’s own terms and privacy policy.

We recommend reviewing the privacy information of any third-party service before sharing personal information through it.

We do not sell your personal information.

Information may be accessible to members of the Behaviyour team or relevant service providers where reasonably necessary to respond to enquiries, provide services, maintain our website or systems, support business operations, or meet legal obligations.

We aim to limit access to personal information to people or services that reasonably need it for the relevant purpose.

We retain personal information only for as long as it is reasonably necessary for the purpose for which it was collected, to provide the relevant service, to maintain appropriate records, or to meet applicable legal or regulatory requirements.

The appropriate retention period may vary depending on the nature of the information and the relationship you have with Behaviyour.

Depending on applicable law, you may have rights relating to your personal information, including rights to request information about how your personal data is handled, request correction of inaccurate information, request deletion where applicable, or raise a concern about how your information is being handled.

You can contact Behaviyour using the details below to make a privacy request or ask a question about the handling of your information.

We take reasonable steps to protect personal information against unauthorised access, misuse, loss or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. You should therefore use reasonable care when deciding what information to share through internet-based communication channels.

Behaviyour may provide services involving adolescents or children. Where information relating to a child or young person is shared with us, we handle it with appropriate care and in accordance with applicable professional and legal requirements.

Parents, guardians or other authorised individuals may contact us with questions about information relating to a child or young person.

We may update this Privacy Policy when our services, website, practices or applicable legal requirements change.

When we make changes, we will update the date shown at the top of this page.

If you have a question about this Privacy Policy or how Behaviyour handles personal information, you can contact us: